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<Gerry613>
Hi, I'm having issues with my sandstorm install. Using digital ocean and a sandcats.io domain. Not sure why but I keep getting a "server DNS address could not be found" message. Sometimes I'll be able to access everything, and then that message will pop up again. Othertimes, apps will take forever to load or wont load at all
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<kentonv>
Gerry613, hmm, sounds like you're having DNS lookup issues, which would be something between your browser and the sandcats.io central DNS server, unrelated to your Sandstorm server.
<Gerry613>
I guess I should take it up with Digital Ocean
<kentonv>
no
<kentonv>
digital ocean isn't part of the DNS lookup
<Gerry613>
received this at the admin panel WARNING: This server seems to have its WILDCARD_HOST misconfigured
<kentonv>
that could be a side effect of the DNS issue
<kentonv>
the issue could be a problem with your internet connection (i.e. to your desktop / laptop)
<kentonv>
or could be a problem with the sandcats server (which is run by us)
<kentonv>
but sandcats looks like it's operating normally
<Gerry613>
weird. I'm getting the same problem if I try to use my phone through data vs laptop and wifi
<kentonv>
that is pretty weird.
<kentonv>
hmm
<Gerry613>
also says "you'll need to adjust DNS, SSL/TLS certificates, or edit the sandstorm.conf file"
<kentonv>
can you tell me your sandcats name? DM if you prefer.
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<Gerry613>
dm'd
<kentonv>
hmm, indeed it's NXDOMAIN for me. But you say it loads sometimes?
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<kentonv>
by any chance did you try to map it statically using /etc/hosts at some point?
<Gerry613>
yeah it loads sometimes. Sometimes apps return a "server down" error. And no to any mapping
<Gerry613>
I can install apps still. But the icons often wont show, and it will just load forever
<Gerry613>
I noticed there's no port specified. We have another sandcats setup that uses port 6080. This one doesn't have anything specified
<kentonv>
yeah, the apps (and icons) load from separate subdomains, which require separate DNS lookups. So if DNS sometimes fails then those won't work.
<kentonv>
you shouldn't need to specify a port, by default Sandstorm will use 80 and 443. Anyway wrong port would be a different error.
<kentonv>
hmm, I can't find any registration in the sandcats database for the name you gave me
<kentonv>
wait, typo
<kentonv>
ok so now it's working for me
<Gerry613>
should I change anything in the .conf?
<kentonv>
no, whatever the problem is, it's not on your server
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<kentonv>
I can reproduce the problem from here so I'm trying to debug
<kentonv>
unfortunately I don't know the sandcats code very well
<kentonv>
my current guess is that one of the two sandcats DNS servers is not aware of your domain, but the other one is
<kentonv>
yeah that looks like the case
<kentonv>
somehow the database failed to replicate
<kentonv>
so the secondary DNS doesn't have your record. I'm... rebooting it.
<kentonv>
no idea if that'll actually help but I don't know this code very well so I'll start with the easy things
<Gerry613>
ty. I also noticed I had to make several attempts to authenticate the domain. Kept saying the token had expired even though it had only been a minute or two at the most
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<kentonv>
Gerry613, I don't think I'll be able to fix this tonight. :( It looks like the database from the sandcats primary DNS server is no longer replicating to the secondary server. This means that for any newly-created zone, half of all DNS requests will fail, because the secondary server won't know about the zone.
<kentonv>
I don't know why this is happening, though, and I don't know much about the code
<kentonv>
I'm going to email asheesh, who built sandcats, and see if he can help.
<Gerry613>
ok. thanks for looking into this and helping out
<kentonv>
Gerry613, I think I have implemented a temporary workaround by forwarding UDP traffic from the secondary to the primary, so all requests end up going to the primary
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<Lord>
Does sandstorm plan to automatically generate letsencrypt certs in january ?
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<kentonv>
Lord: yes, I'd like to switch over to Let's Encrypt as soon as wildcards are supported. That way people will be able to use any hostname, not just sandcats. Sandcats will then be "just" a DNS service.
<kentonv>
that said I cannot say for sure when I will have time to do the implementation work, but hopefully it's not too hard
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<ocdtr_web>
Well, that was a weird netsplit.
<ocdtr_web>
I logged into webchat and nobody was in here but me and I was giving +o.
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